Business Lessons from a Restaurant Owner

I was at one of my favorite restaurants when my mom started chatting to the waitress. This waitress said the boss rarely comes around. The boss only dropped by to have a meal once in a while, and he doesn't even make much of an inspection when he is around. The restaurant staff remains orderly nonetheless, because they are happy with their wonderful worker benefits: the pay, the meals, and the trust of their boss.

What is this restaurant owner doing in the meantime? He has started other businesses -- this profitable, busy restaurant wasn’t taking up most of his time. From this owner, I learned that you can start a business and let it self-operate, even without a manager, by giving outstanding benefits (using money that would have gone to a manager). This hands-off approach gives him room to pursue other opportunities.

Chase Robbins